Which is why managers should appreciate just how influential the IT user experience is to their employees, and exert substantial effort in ensuring their IT team eliminates programming errors and application crashes.
Second, it directly challenges the argument that computerized voting will result in fewer miscounts by saying that computer programming errors could results in even larger miscount or the loss of voting records.
It only takes a small programming error — mistaking " Null" for NULL — and suddenly, the computer thinks you don't exist, or at least you can't register an account with your favorite kitty-litter-cleanup-service.